To view the complete security bulletin, visit one of the following Microsoft Web sites:. You may be repeatedly offered this update. You may be offered this update again if you install a new product or if you update a product that includes a different version of MSXML than the one that you already have. For more information about the different MSXML versions that are available or included with various Microsoft products or software updates, click the following article number to view the article in the Microsoft Knowledge Base:.
To work around this issue, follow these steps:. The earlier versions of the Msxml4. You may receive the following error message when you install this security update from Windows Update:.
Contact your support personnel. When this error occurs, you may also note information that resembles the following in the log file:. Error MSI c []: Windows Installer installed the product. Product Version: 4. Product Language: Installation success or error status: MSI c []: Grabbed execution mutex. To confirm that the installation was successul, verify that the Msxml4. Security update package may create a log file. The package names the log file KB The package saves the log file inside a folder.
The folder has a system generated name. The folder is in the root of a system drive. The path resembles the following:. Note In this example, C is system drive. Although it is optional, you can remove the log file and the folder.
MSXML 4. For example, to update a bit English language operating system, install the Msxml4-KBenu. To install this security update in quiet mode together with verbose logging and without restarting the computer, use a command that resembles the following:. Thanks for your documented experiences. BTW, still it was weird that the temporary install folder got thrown on my external HD and not the system drive as the update said was the expected behavior. I have no idea how you figured it out.
It had me stumped. I was wondering if you ever got a resolution for this issue. I am not a very technical person and tried switching off anti-virus as worked for someone in this thread but not for me:.
It is very annoying to say the least to see the update waiting everytine the computer shuts down. Yet, when I go to Microsofts website to check for updates and view the history of what has been installed, I find that the msxml 4.
Is there anything on MS website with step by step directions? I have found the following fix worked for me. My eternal thanks to the author. No more KB attempts-brilliant! Question: did anyone find out whether the "strangely numbered directories" can be deleted after the fix, or even if there is a way to delete them?
It sounds like the bug is serious enough that it will eat up a lot of space. Going to try a number of these fixes tonight, as I am having the same problem. Many other posts point to turning off Norton AntiVirus as part of the fix. I, too, am having the exact same problem with a new laptop I purchased at the end of December.
I haven't yet tried c. Additionally, I cannot delete some of the folders left on my hard drive after an install. For example, I have a folder named with a seemingly random string of 26 letters and numbers that has a subfolder also named with a seemingly random string of 26 letters and numbers. Every time I try deleting the subfolder, I get an "access denied" error message, and I can't find any way to delete it -- even though I'm logged in as administrator on my machine. I, too, have the same problem you described with the already downloaded annoying update on my computer, ready to be installed.
I went to my Windows Software Distribution folder, but there are a lot of files there. Which one do I delete or can I really delete all of the contents? A really big woops as the majority of the missing files from My Documents only existed on this laptop which he was using while traveling.
As I concluded and has been echoed now by more than a few in this thread. The suggestion to remove or rename the Software Distribution folder was an extra step that turns out ot be unnecessary for this situation. The specifics of doing that are written in detail at the KB article I had noted. Removing the Software Distribution folder all of it is fine.
The contents of it are the left-overs of previous patches. Once that folder is deleted the system automatically recreates it. Though now empty it will be filled as you update your system. Hope that answers your question. Did you ever receive any response to your problem. I've been encountering the same for some time, and you did a good job of discribing the issue, but many of us are still trying to resolve the problem.
Firstly, you can stop the repeated attempts to install. If your preferences Set via Control Panel are set so that updates are automatically downloaded but aren't installed automatically not recommended by MS, but most definitely recommended by me! When it does prompt you, enter the dialogue box and select Custom Install, which gives you the option to un-check it.
When you click OK it will then ask you if you want to be reminded again about the unchecked update. If you say no, at least the repeated attempts to install go away. But the problem isn't really fixed, because the update hasn't been installed, and it should be. The letter I sent to MS eventually after a few failures - their support people were up to their necks with Vista and other new releases got them to contact me and provide free support.
The solution was essentially to uninstall the patch and manually download and install it. I didn't post the procedure because I was acting under the guidance of the support guy, and didn't think to write down exactly what I did. In any case I don't know if the solution that worked for me will work for everybody else. So my advice is that you give MS a hard time - via snail mail! And make sure it's for free.
They did it for me. If everybody did that maybe MS would be pressured into being more useful in the first place. I don't know whether the fact that I'm in the UK makes a difference to the effectiveness of my approach or not.
It is causing more serious errors than just trying to reinstall itself. My work has a policy of 'download and automatically install windows updates'.
My work PC downloads this update, attempts to install and then gives a svchost. This issue should be brought to the person responsible for the computer systems for your company. Please email them a link into this forum where they can see this is a legitimate well known problem. Also you are doing the lion's share of the work by identifying the problem, its root cause, and the fix. While you can see repeated over and over that removing the patch and then reinstalling from a new download will fix the problem, this requires that the new download actually be what is installed.
If your business is using Windows Software Update Services, SMS or a third party patch management system like Shavlik those systems may be pushing out the same bad patch bytes before you get the chance to do an installation yourself with the correct version.
Your instruections are simple and concise. The procedure took about a minute or two plus reboot time but the update is re-installed and further automatic updates have stopped. I am not sure whether to remove the 21 text file folders? I can not continue to insatll my special software.
Because I have a display as " cannot find Msxml4 sp2 setup files". I can not know how to solve it. So try to download one to check if it is ok or not. The content you requested has been removed. Ask a question. Quick access. Search related threads. Remove From My Forums.
Answered by:. Archived Forums. XML, System. Sign in to vote. I reinstalled my sistem three weeks ego. Updates coming one by one,every minute ,non-stop. After every update finished,in my C disk is making a new file like ff22b18b93b61efeacdda There is more than of those files.
Can someone tell me if is something wrong with my laptop and if it is what to do? Tuesday, January 23, AM. Re-Install the Windows Installer 3. This reinstallation will take less than the first installation of Windows Installer 3. Restart your computer. To confirm this solution go to Microsoft Update. Regards, c. Monday, February 5, AM. Gentlefolk, To resolve this issue I am now using the following process successfully; 1. Manually install the file once downloaded.
Microsoft - could you please address this issue and patch these patches? Karen G. Tuesday, March 6, PM. If you do not have MS Update set to automatically update This corrected it for me :- Actually, a pretty simple fix, wouldn't you agree Sunday, March 18, PM. I'm getting the same problem. I haven't found a fix so far. Monday, January 29, PM. Friday, February 2, AM. Friday, February 2, PM. Like Alan, I see nothing of help in the KB link.
Saturday, February 3, PM. Hi: I've the same error after my last OS reinstallation that was two week ago aprox. Monday, February 5, PM. I tried to sent you all the information that you request. But, I received a failure message with your email. Please, confirm it to me. I hope that my information help others issue. Thanks, Cesar Garnier c. Wednesday, February 7, AM. Worked great and it was quick to do!
Thank you. All the best. Thursday, February 8, PM. I hope this is a general solution! Wednesday, February 14, PM. Thursday, February 15, AM. Thursday, February 15, PM.
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