Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen.
Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback?
Submit feedback. Thank you for your feedback! So I no long can tell which is the old and which is the new on some of the disks. I'll list all the disks I have and their contents.
The above 12 disks are what I have for the reinstallation and some are either duplicates or updates. I do not want to install the McAfee antivirus and I am not sure whether it will be automatically installed or whether it is an option. I would like to reinstall MSE. I may need to install the McAfe and then uninstall. If i have to install Mcafee then the add remove programs failed to uninstall all of the antivirus software and I will then need to run the special removal tool again.
Is this something I can download now onto the external hard drive and use when needed or must I have a downloaded browser and an internet connection to get and properly use this antivirus software removal tool. Bear indicated that with the combined issues that i am having that I have malware. This is in spite of the numerous malware scans whether norton, trend micro, hijackthis, kapersky etc.
There was a period of time in which i did not actively update the antivirus definitions and this convinced him that this must be a malware problem. So it seems sensible to replace the operating system and just make sure all the bases are covered.
At the same time I would like to understand if there is a way to determine if corrupted files are the problems and if there is no detected malware by numerous scans whether corrupted files can be fixed. That is does windows xp give you the option to run a repair with either the reinstallation disk or a brand new installation disk?
If you have no detected malware and then perform a repair and the system appears to work normally again is the problem that the malware still has altered the registry and this is missed by the repair tool? So it is essentially an incomplete repair? Is that the reason for always doing a complete reinstall or is it something else? Based on what I know as of this moment I would make these steps and i bet there are lots of errors.
But here goes anyway. Please correct me anywhere I get the steps out of order, make a mistake or miss a step. Currently I am backing up my documents and desktop but I will need to learn how to backup files of contacts within microsoft outlook, aol etc.
This has already been done with MS and malwarebytes. These are potentially malware contaminated files but since they are not the operating system files and since they passed the malware scans they are safe to reinstall? Will one of the windows updates convert xp sp2 into xp sp3? Will there be numerous reboots with numerous updates. This is likely to take one or more hours? When I was having the problems I checked the hardware on my computer by booting and pressing the f12 key.
This opened dell diagnostics and all of the hardware passed. It skipped one step and that was flashing the bios. I have a dead battery and it indicated that it only can flash the bios with battery power. If flashing a bios is a part of the windows installation process then It would fail at that point as I will only have electrical power. I hope that this is not a part of the reinstall process.
If it is then I would need to get a battery before I replace the operating system. I have not set up microsoft outlook since 5 years ago and no longer remember how to do that. But I anticipate I will need to get isp codes or use smtp or something like that? I'll have to google search for the aol configuration too. Using wifi and speed test. How do I download now and them get them to the proper place on my internal drive after the operating system installation.
Is it somehow a simple copy and paste somewhere or does the operating system look and find it on the external hard drive to place the files in the right place? The download options are run, save and cancel. If i click on save now can it go to the extrnal hard drive for use later? I am guessing that this is a lot diffrent than the word, excel, powerpoint, adobe files etc which is a copy and paste to my documents? And the same for the drivers, the updated drivers could be downloaded somehow to the external drive and then somehow go to the right place after operating system installation?
How do i find each driver that is old to make sure it seeks a new driver that is on the external drive? Where are all the drivers populated to go through the process? Do I somehow skip this step by not installing the drivers on the dll cd and somehow install drivers from the external drive the first time. How do I do this? I use windows xp sp3 and I have a disk from dell that is a reinstallation cd Microsoft windows xp home edition service pack 2: Also I have microsoft office and if I have any problems with it I reinsert the cd and it enables repairs.
You should also track down your Windows Product Key in case you end up needing to do a complete reinstall. Your Product Key is typically located on the case that the Windows disc came in, or on a sticker affixed to your computer.
If you bought your computer from a manufacturer such as Dell, you may have a recovery disc instead of a Windows XP disc. Close out of the program that autoruns when you insert the disc. With the disc inserted, restart your computer.
The key varies from system to system, and will be displayed beneath the manufacturer's logo. Common keys include: F2, F10, F12, and Delete. If Windows begins to load, the Setup key was not pressed in time and you will have to retry. Change your boot order. It may be labeled slightly differently depending on your specific BIOS. Normally, the hard drive is the primary boot device. This means that the system attempts to boot from the hard disk first, loading your installed copy of Windows.
You want to change it so that it attempts to boot from your Windows disc before trying the hard drive. Once you've changed your boot order, save your changes and restart your computer.
Start the installation. After you computer reboots again, you will see the message Press any key to boot from CD Press any key on you keyboard to start the Windows setup program. Setup will load the files necessary to install Windows. This may take a few moments. Navigate to the Repair Installation option. When the setup program first loads, you will be greeted with a Welcome message.
At the bottom of the screen, you will see keys that you can press to navigate the options. Press F8 to agree to the Windows License Agreement. After the license agreement, you will see a list of your drives.
One of them should be labeled "Windows" and will usually be highlighted automatically. The only time you will need to manually select it is if you have multiple operating systems installed. Start the repair. Once you have your copy highlighted, press R to start the Repair process.
Windows will begin deleting system files. After the system files are deleted, fresh copies will be installed. No personal files should be deleted during the repair. During the reinstallation, you will need to select your Region and Language options. You will also need to set your network settings. Most users can choose the first option, "No, this computer is not on a network, or is on a network without a domain. Wait for setup to finish. Once you've entered your preferences, you'll need to wait a few more minutes for Windows to finish copying necessary files.
Your computer will likely reboot during this process. Create your user names. After installation is complete and your computer reboots, you will be asked if you would like to register with Microsoft. This is not the same as activation, and is completely optional. After that, you will be asked to create your user name and any other user names for people using the computer. You can add and remove users later if you wish.
Update Windows. After setup is complete, you will be taken to your Windows XP desktop. The repair installation reverted Windows back to its initial state, which means any updates, patches, and service packs that were installed have been removed.
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